1. Shipping Methods
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Premium Overnight: Next business day
2. Shipping Costs
Shipping costs are calculated based on:
- Order weight and dimensions
- Destination location
- Selected shipping method
Orders over ₦50,000 qualify for free standard shipping.
3. Delivery Areas
We currently ship to:
- All states within Nigeria
- Selected international destinations
International shipping rates and timelines vary by destination.
4. Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your shipment in real-time through our tracking portal.
5. Delivery Signature
For premium and high-value items, signature may be required upon delivery. Please ensure someone is available to receive your package.
6. Lost or Damaged Packages
If your package arrives damaged or does not arrive:
- Contact us within 7 days of delivery
- Provide order number and tracking information
- We will investigate and offer a resolution
7. Contact Support
For shipping inquiries, contact us at shipping@gailine.com or call +234 (812) 345-678
Last updated: March 2026